Privacy Policy
Last updated: 6 October 2026
This Privacy Policy explains how FARLENODY MARKETING LTD ("FARLENODY", "we", "us") collects, uses and protects your personal data when you visit our store, buy our e-books or use the FARLENODY app.
1. Who we are
FARLENODY MARKETING LTD, a company registered in England and Wales under Company Number 17495307, with its registered office at Office 1967, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom. Contact: contact@farlenody.com · +44 07537 166408. We are the controller of the personal data described in this policy.
2. Data we collect
- Identity and contact data: name and email address.
- Order data: products purchased, price, currency, date and order number.
- Billing data: billing address and country (used for tax and fraud prevention).
- Technical data: IP address, browser and device type, and basic usage data collected through cookies.
- Communications: messages you send to our support team.
We never see or store your full card details. Payments are processed by PCI-DSS compliant third-party payment processors, which handle your card data under their own privacy policies.
3. How and why we use your data
- To process your order and deliver your e-book (performance of a contract).
- To send order confirmations, download links and service emails (performance of a contract).
- To provide customer support and handle refunds (performance of a contract).
- To prevent fraud and keep our store secure (legitimate interest).
- To comply with tax, accounting and legal obligations (legal obligation).
- To send marketing emails, only if you have opted in. You can unsubscribe at any time using the link in every email (consent).
4. Who we share data with
We only share data with service providers that help us run our business, under confidentiality and data protection terms:
- Payment processors, to process payments and prevent fraud.
- E-commerce, hosting and email delivery providers.
- Professional advisers and authorities, when required by law.
We do not sell your personal data.
5. International transfers
We are based in the United Kingdom. Some of our service providers may process data outside the UK. Where this happens, we rely on appropriate safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the Standard Contractual Clauses.
6. Data retention
We keep order and billing records for as long as required by UK tax and accounting laws (generally 6 years). Other data is kept only as long as needed for the purposes above.
7. Cookies
We use essential cookies to make the store and checkout work. With your consent, we may use analytics and marketing cookies. You can manage cookies in your browser settings.
8. Your rights
Under the UK GDPR and the Data Protection Act 2018 (and the EU GDPR where applicable), you have the right to access, correct, delete or receive a copy of your data, to object to or restrict certain processing, and to withdraw consent. To exercise any right, email contact@farlenody.com. We will respond within one month. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or to your local data protection authority.
9. Children
Our store is not directed to children under 16 and we do not knowingly collect their data.
10. Security
We use reasonable technical and organisational measures, including encrypted (HTTPS) connections, to protect your data.
11. Changes
We may update this policy from time to time. The latest version will always be available on this page with its update date.
12. Contact
Questions about your privacy? Email us at contact@farlenody.com.